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Brew City Engraving
Brew City Engraving
Brew City Engraving

GENERAL FAQ

The question you should be asking is "Why are the other people so EXPENSIVE?!". Really. Bamboo is inexpensive and when purchased in bulk as we do, is quite affordable. Some of the boards we sell we see others selling for $50+, there is no real good reason for this.

We hold each and every one of our boards to the highest standards and if a board does not meet those standards is recycled, it will never make it to the customer. We can assure you that our boards are all made of the very best quality bamboo with the same excellent craftsmanship of the top manufacturers out there, even coming from the exact same factories!

Sometimes. Contact us so we can check for you based on what your ordering. Our prices are already the lowest around so we do not have too much wiggle room. However if you are buying a number of items that are all engraved the same we can certainly work out a small discount for you. If you are buying boards that are not identical, we may be able to offer a small discount though not much as each board requires a new machine setup. Contact us and ask!

No! Bamboo is a naturally occurring product and each board made of it will have it's own unique characteristics. No two boards will ever be exactly the same!

The board you receive may have slightly darker or lighter coloration in the bamboo, slightly lighter or darker engraving marks and may have more or less "nodes" (or knots you may call them) than shown in our pictures. We cannot guarantee the board you order will have any specific characteristics.

Yes! You certainly can have both sides engraved if you would like. However we normally recommend AGAINST doing this (unless it is a small engraving) as using an engraved side for cutting will be very hard to keep clean. If you would like to do this, please contact us for a quote!

We will issue you a 100% full and complete refund. No need to send it back. Or of course, we can re-do it for you as well, free of charge. Each board goes through THREE quality checks before being shipped out so the chances of receiving an incorrect engraving are EXTREMELY small.